Request an integration

If your organisation uses a system that is not listed on the Integrations page, you can request it. Click Request an integration on any Don't see your system? card or submit a support ticket.

Before you start

Plan: Available on all plans.

• System name: the vendor and product name, as shown on your invoice or login page.

Submit a request

1. On the Integrations page, click Request an integration on any Don't see your system? card.
2. Select the type of system (1). The field always defaults to the first option, so check it each time.
3. Under What is the software called? (2), enter the vendor and product name, for example AutumnCare, Workday or iCare.
4. Under What would you use it for in Loop IQ? (3), select each type of data the system would supply.
5. Under Does it have an API? (4), select Yes - it has an API, No or Not sure.
6. Under Anything else we should know? (5), add any useful detail, such as the number of facilities using the system. This field is optional.
7. Click Submit request (7).

Submitting the form creates a support ticket (6). The ticket reference appears on your request card immediately. Quote this reference when contacting our support team.

To close the form without submitting, click Cancel.

Important: a request asks Loop IQ to assess the integration. It is not a commitment to build it, and the request card does not become a connection.

For more on the integrations already available, see Find an integration.