FAQs
My filtered audit log search returns no results.
Confirm the date range, event type, and module filters are not overly narrow. Broaden the date range and try again.
The exported audit log is missing detail I can see on screen.
The exported Excel file contains additional columns beyond what is shown in the Help Center guides — check all columns/tabs in the exported file.
Was this article helpful?
Can't find what you are looking for?
Loop IQ customers - log a support ticket.
Not yet a customer? Email our support team.
Log a support ticket
support@loopiq.com.au