Submitting Support Tickets

This section covers submitting a support ticket and reviewing support history.

Submit a Support Ticket

1. From the left menu, click Help & Support (1).
2. Click Submit Support Ticket (2).
3. Choose a Request type from the dropdown, then select the option that best matches your issue.
4. Check your Name and Company. These are filled in automatically.
5. Under Describe your problem, explain the issue as clearly as you can.
6. To include a screenshot or file, click Add attachment.
7. Click Submit (3).

Your ticket will be submitted and a confirmation email will be sent to your email address.