Catch care minute gapswhile you still have time to close them
Care Minutes by Loop IQ provides daily visibility of care delivery and tracks it against each facility's official target, so you can address staffing gaps sooner.
Care minutesCare minutes now decide funding.As of October 2026, they’re audited.
What began as a workforce target is now a legislated obligation, a funding condition and an audited statement. Care Minutes by Loop IQ was designed to help providers keep up with recent and future updates to care minutes reporting.
Aged Care Rules 2025
Care Minutes become a legislated responsibility
Every facility must deliver a set number of direct and Registered Nurse-delivered care minutes per resident per day and prove this to the Department in the Quarterly Financial Report.
March 2026
Targets are removed from GPMS
Individual facility Care Minutes targets are no longer published in the GPMS portal, meaning providers must manually locate theirs in a spreadsheet on the Department's website.
April 2026
Funding is tied to care delivery
Metropolitan facilities have part of their base funding held back and returned through the Care Minutes supplement, based on quarterly performance against their target.
31 October 2026
Care Minutes are audited
The Aged Care Financial Report is due, and for the first time it must include a Care Minutes Performance Statement checked by a registered company auditor.
Ongoing
Care Minutes reporting continues
After the first audit milestone, providers still need ongoing visibility into performance, issues and reporting evidence so they can stay prepared each quarter.
Aged Care Rules 2025
Care Minutes become a legislated responsibility
Every facility must deliver a set number of direct and Registered Nurse-delivered care minutes per resident per day and prove this to the Department in the Quarterly Financial Report.
Why Loop IQCare Minutes gives you daily visibility for better decisions
One module, two connections, group-wide visibility. With Care Minutes by Loop IQ, teams can view delivered minutes against current targets to understand where each facility stands.
View care minutes delivered against your target
See where the facility stands today – not after the quarter closes – with a daily snapshot of care delivery against your facility’s official target, with live workforce and AN-ACC data sourced straight from your workforce system and Services Australia.
Care Minutes targetsGet a head start on next quarter’s target
The government calculates a Care Minutes target based on your resident mix four months earlier.
Our platform applies the government's calculation to your live resident data and shows next quarter's target ahead of publication, plus a running prediction for the quarter after.
How it worksConnected once, updated daily
Connect
Loop IQ Care Minutes connects to your workforce system and your resident and occupancy data via Services Australia. Care minutes delivered come from your data, not from estimates.
Configure once
Behind all trustworthy data is a trustworthy setup, so configuration is detailed and thorough. Data sources are mapped, as well as roles, shift types, agency staff and direct care time. Done once, applied consistently from then on.
Track
Delivered care minutes against the official target, per facility, every day. View total and registered nurse minutes side by side.
Evidence
Drill down from any figure to the shifts behind it. Every number identifies its exact source.
The new way to reportKnow where you stand, without assembling it by hand
Daily visibility instead of quarterly hindsight and a figure you can stand behind.
Tracking performance
Finding your target
Next quarter's target
What counts as care
Benchmarking
Across a portfolio
Proving a number
The Enrolled Nurse rule
Managed with Care Minutes by Loop IQ
Visible daily for earlier intervention in workforce gaps
Each facility's published target displayed and refreshed every quarter
Calculated using Department's logic and displayed in your dashboard
Exclusions are applied by rule, the same way in every facility, every day
Applied automatically
Each facility’s performance measured against the sector
Every facility in one view, from one configuration
Every figure drills down to the shifts, roles and rules behind it
Tracked with spreadsheets and disconnected systems
Published after the quarter closes
Buried on the Department’s website
Not visible until the Department publishes it
Leave, training and unpaid breaks separated out by hand
Applied manually
Only known by manually assembling the data
One spreadsheet per facility, maintained by different people
Working papers reconstructed from files held in several places
Compliance & IntegrationsSpeaks the regulator’s language. Sits inside your existing stack.
Loop IQ is purpose-built for the Aged Care Quality and Safety Commission’s reporting framework, and connects to the systems your team already uses.
Compliance & Security
Designed for regulated care environments.
Aligned to the care minutes reporting framework- Australian-hosted, sovereign data residency
- Role-based access and immutable audit log for every action
- Governed access to support audit readiness
Runs on your data, not a spreadsheet
Connected once, refreshed every day, with no manual data handling.
Connects to workforce systems such as Humanforce
Tracks delivered care minutes from your own workforce data
Sources resident and occupancy data from Services Australia
Publishes current targets and sector performance
Want to connect your workforce system?
Frequently asked questionsCommon questions about Care Minutes
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Let's talkReady to catch care minute gaps early?
Book a 30-minute walkthrough with our team. See how our product gives you daily visibility of care delivery against your official target, so you can close gaps long before the quarter ends.